3pat Terms and Conditions — Platform Rules for Pakistan Players

1 Acceptance of Terms

By registering an account on 3pat, making a deposit, or using any part of the platform at 3pat.app, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not register an account or use the platform.

These terms constitute a binding agreement between you and 3pat. They apply to all activities carried out through your account including deposits, gameplay, bonus claims, withdrawals and communication with the support team. Where separate terms apply to specific promotions or the VIP programme, those terms are in addition to these general terms and do not replace them.

2 Account Registration

To use 3pat you must create an account by providing accurate and complete information at the time of registration. This includes your legal name, date of birth, a valid Pakistani mobile number and any other information required during the registration process.

One Account Policy

Each individual may only hold one account on 3pat. Having more than one account — regardless of whether the same or different personal details are used — is a violation of these terms. If duplicate accounts are detected, 3pat reserves the right to close all associated accounts and forfeit any balances held within them.

Accurate Information

You must keep your registration information up to date. If any of your details change — particularly your mobile number or payment method — you must update your account promptly. Providing false information, whether at registration or during verification, is grounds for immediate account suspension.

• Your account details must match your CNIC identity documents.
• Third-party accounts — accounts registered in someone else's name — are not permitted.
• You may not allow another person to operate your account on your behalf.
• Accounts registered using temporary or disposable contact details may be suspended pending verification.

3 Age Verification

3pat is an adult entertainment platform. You must be 18 years of age or older to register and use the platform. By registering, you confirm that you are at least 18 years old.

3pat will request identity verification documents — including CNIC — to confirm your age. If verification cannot be completed or if documents reveal that you are under 18, your account will be closed immediately and any balance held will be returned to the payment method used for deposit, subject to verification of ownership.

If you have reason to believe a minor is using the platform through your account or any other account, contact support immediately. We take underage access seriously and act on any credible report.

4 Deposits & Payments

3pat accepts deposits in Pakistani Rupees (PKR) only. The following payment methods are currently supported:

• JazzCash — instant credit to your 3pat balance
• Easypaisa — instant credit to your 3pat balance
• Raast — State Bank of Pakistan's instant transfer system
• Bank Transfer — same-day or next business day
• Debit/Credit Cards — Visa and Mastercard
• Mobile Wallets — as listed in the deposit section of your account

Deposit Minimums

Minimum deposit amounts vary by payment method and are displayed within your account at the time of deposit. 3pat does not charge fees on deposits; however, your payment provider may apply their own charges.

Payment Ownership

You may only deposit using payment methods registered in your own name. Deposits from third-party accounts or payment methods belonging to another person are not permitted and may result in account suspension and refund processing.

5 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions below. Withdrawals are processed in PKR to the payment method you specify.

Verification Requirements

Identity verification is required before a withdrawal can be processed. For standard accounts this involves submitting a copy of your CNIC. This is a one-time requirement for most accounts, after which subsequent withdrawals do not require repeated document submission unless requested for security reasons or for amounts above specified thresholds.

Processing Times

• JazzCash / Easypaisa: Typically within minutes of processing approval
• Raast: Within banking hours on most days
• Bank Transfer: 1–3 business days depending on the receiving bank
• VIP Priority: Silver and above receive priority queue; Platinum and Diamond eligible for same-day processing

Withdrawal Limits

Minimum and maximum withdrawal amounts are displayed in your account. VIP members have enhanced withdrawal limits as a benefit of their tier. If your requested amount exceeds the standard limit, contact support to discuss options.

Bonus Conditions

Funds received as bonuses cannot be withdrawn until the associated wagering requirement has been completed. Your available withdrawal balance is shown separately from your bonus balance in the account dashboard. If you choose to withdraw before completing a wagering requirement, the bonus amount and associated winnings will be forfeited and only the eligible real-money balance will be processed.

6 Bonuses & Promotions

3pat offers a range of bonuses and promotional offers to registered players. Each promotion has its own specific terms, eligibility criteria and wagering requirements, which are stated on the Promotions page. The following general principles apply to all bonuses unless otherwise stated:

• Bonuses are available to eligible accounts only — eligibility criteria are listed on each offer.
• Each promotion may only be claimed once per player unless the promotion explicitly states otherwise.
• Wagering requirements must be completed within the validity period of the bonus.
• Bonuses cannot be transferred between accounts.
• 3pat reserves the right to withdraw a bonus if there is evidence of abuse, exploitation or misuse of promotional terms.
• During PSL, T20 World Cup and other cricket events, special promotions may be offered with event-specific terms — these are published on the Promotions page at the time of the offer.

7 Game Rules & Fairness

All games available on 3pat — including slots, fish games, bingo and the full game lobby — operate using certified Random Number Generators (RNGs) provided by the respective game studios. RNG certification is the responsibility of the studio providing the game. 3pat does not modify game mechanics or interfere with the outcomes of any game.

Published RTP (Return to Player) percentages reflect theoretical long-term averages calculated over millions of rounds and are provided by the game studio. They do not predict outcomes in any individual session. Individual results will always vary from the stated RTP — this is the inherent nature of RNG-based gaming.

Disconnection During Play

In the event of a network disconnection during a game round, the outcome of that round is determined by the game server — not the client device. When you reconnect, the result will be applied to your balance as it occurred server-side. If you believe a result was applied incorrectly, contact support with the relevant game session reference.

Technical Errors

In the event of a genuine technical malfunction that results in an incorrect payout — whether higher or lower than the actual result — 3pat reserves the right to void the affected round and return the stake to your balance. We will investigate and communicate the outcome within a reasonable timeframe.

8 Prohibited Conduct

The following activities are strictly prohibited on 3pat and will result in immediate account suspension, forfeiture of balances and potential reporting to relevant authorities:

• Creating multiple accounts or using another person's account
• Providing false identity information or documents during verification
• Using automated software, bots or scripts to interact with the platform or games
• Exploiting technical errors, software bugs or display glitches for financial gain
• Coordinating with other players to manipulate game outcomes or exploit bonus structures
• Using stolen, unauthorised or third-party payment methods
• Depositing funds for the purpose of money laundering or any other illegal financial activity
• Attempting to reverse deposits after using funds for gameplay
• Harassing or threatening support staff or other platform users

3pat takes fraud prevention seriously. Accounts flagged for suspicious activity may be placed under review, during which time deposits and withdrawals may be temporarily restricted. We will communicate the reason and expected resolution timeframe when an account is placed under review.

9 Account Closure

You may request the closure of your 3pat account at any time by contacting support. Your available real-money balance at the time of closure will be returned to your registered payment method after standard verification.

3pat may close or suspend an account without prior notice if:

• The account holder is found to be under 18 years of age
• Fraudulent activity, identity misrepresentation or prohibited conduct is identified
• A self-exclusion request has been submitted through the responsible gaming process
• The account has been inactive for an extended period with a zero balance
• Required verification documents are not provided within the requested timeframe

Where an account is closed due to a breach of these terms, any bonus balances and associated winnings will be forfeited. Real-money balances will be returned subject to verification confirming the funds are legitimately owned by the account holder.

10 Responsible Gaming

3pat is an entertainment platform. We build responsible gaming tools into the platform because we believe gaming should remain enjoyable and within your control. The following tools are available to all account holders at no charge:

• Deposit Limits — set a daily, weekly or monthly cap on how much you deposit
• Session Time Reminders — receive notifications after a set period of continuous play
• Loss Limiters — auto-spin loss limits on slot games to cap session spend automatically
• Self-Exclusion — request a temporary break (minimum 24 hours) or a longer exclusion period

If you feel that your gaming is becoming difficult to manage — if you're spending more than you planned, playing to recover losses, or finding it hard to stop — we encourage you to use these tools and visit the Responsible Gaming page for further guidance. Taking a break is always the right call when gaming stops being fun.

11 Limitation of Liability

3pat provides the platform on an "as available" basis. While we work to maintain consistent uptime and performance, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues or circumstances outside our control may occasionally result in service interruptions.

3pat is not liable for:

• Loss of connectivity on the player's side affecting game outcomes
• Financial losses resulting from gaming activity on the platform
• Third-party payment provider delays or errors beyond 3pat's control
• Losses arising from a player's failure to maintain account security

Our total liability to any individual account holder in connection with any claim arising from use of the platform is limited to the real-money balance held in that account at the time of the claim. This limitation does not affect your statutory rights as a consumer.

12 Privacy & Data

Your personal information is collected and used by 3pat for the purpose of account management, payment processing, identity verification and customer support. We do not sell your data to third-party advertisers. Information is shared with payment processors and verification partners only to the extent necessary to complete transactions and comply with verification requirements.

Full details of how we collect, store and use your personal data are set out in our Privacy Policy. By using 3pat, you consent to the data practices described in that document.

13 Changes to Terms

3pat may update these Terms and Conditions from time to time. When material changes are made, we will notify registered users via the contact details on file or through a notification in the account dashboard. The effective date at the top of this document reflects the most recent revision.

Your continued use of the platform after any update constitutes your acceptance of the revised terms. If you do not agree with changes made to these terms, you should close your account and withdraw your balance before the effective date of the update. Support is available to assist with this.

14 Contact & Support

If you have questions about these terms, your account, payments or any other aspect of the 3pat platform, our support team is available 24 hours a day, 7 days a week through live chat on the platform.

For account-related disputes or escalations that cannot be resolved through live chat, you may contact us by email at [email protected]. Please include your account username and a clear description of the issue. We aim to respond to email enquiries within 48 hours.

These Terms and Conditions are governed by the principles of fair consumer dealing. We are committed to resolving disputes promptly and transparently, and we do not use complex legal language to avoid accountability.