3pat FAQ — Every Question Answered

JazzCash and Easypaisa deposits are processed in real time. In most cases your balance is updated before you've finished closing the payment screen — usually within 5–15 seconds. If a deposit hasn't appeared after 5 minutes, check your wallet transaction history to confirm the payment went through, then contact live chat support with the transaction reference if it did.

The minimum deposit amount is shown on the deposit screen for each payment method. Minimums vary slightly depending on whether you're using JazzCash, Easypaisa, Raast or a bank card. The figures are always displayed clearly before you confirm the transaction. There's no hidden top-up fee added by 3pat on any deposit method.

Yes. 3pat's responsible gaming tools include deposit limits you can set yourself — daily, weekly or monthly PKR caps. Once your limit is reached for that period, further deposits are blocked until it resets. You can reduce your limit immediately; increasing it requires a 24-hour cooling-off period before it takes effect. These tools are in your account settings under Responsible Gaming.

Go to your account dashboard and select the Withdrawal option. Choose your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. Withdrawals are sent to the mobile wallet or bank account registered to your 3pat account. You need to complete CNIC identity verification before your first withdrawal is processed; after that, it's a standard account function with no extra steps.

JazzCash and Easypaisa withdrawals are typically processed within a few hours of approval — most players receive them the same day they're requested. Raast transfers to bank accounts usually arrive within 24 hours. Standard bank transfers may take 1–2 business days depending on the receiving bank. Withdrawal processing times can vary during periods of high volume; if yours is taking longer than expected, contact live chat support with your withdrawal reference number.

CNIC verification is a one-time identity check that confirms the account belongs to you and that you are 18 or older. It protects both you and the platform against fraud and unauthorised account access. The process is straightforward — a photo of your CNIC is usually sufficient. Once verified, you don't need to repeat this step for future withdrawals under normal circumstances. Complete it early so there's no delay when you first want to cash out.

3pat does not charge platform-side withdrawal fees on standard transactions. Any fees shown on the withdrawal screen are those applied by the receiving bank or wallet provider, not by 3pat. JazzCash and Easypaisa withdrawals typically have no additional charges. For bank transfers, your bank's incoming transfer fees, if any, may apply — check with your bank directly.

The welcome bonus is credited automatically when you make your first qualifying deposit — there's no code to enter. Check the current offer on the Promotions page before you deposit, as the minimum deposit amount and wagering requirements are shown there. Your bonus balance and wagering progress tracker appear in your account dashboard immediately after the deposit is processed.

A wagering requirement is the total amount you need to bet before bonus funds can be withdrawn as real money. For example, if your bonus is PKR 1,000 with a 20x wagering requirement, you need to place PKR 20,000 in total bets using those funds before they're released. Progress is tracked automatically in your dashboard. Not all games contribute equally — the contribution rate for each game type is shown in the bonus terms on the Promotions page.

Your real-money balance (funds you deposited that are not subject to wagering) can be withdrawn at any time. Bonus funds and winnings generated from bonus play cannot be withdrawn until the wagering requirement for that bonus is met. If you request a withdrawal before completing wagering, the active bonus and associated bonus winnings will typically be forfeited — your deposited real-money balance will be returned. Always check the specific bonus terms on the Promotions page before making decisions.

Yes. The Promotions page is updated regularly with reload bonuses, cashback offers, free spin packages and event-specific promotions tied to cricket seasons like PSL and T20 World Cup. VIP members receive additional exclusive offers not shown publicly — these are delivered directly to your account based on your tier level. Check the Promotions page after each login to see what's currently active.

3pat has over 600 games across multiple categories. Slots make up the largest section — three-reel classics, five-reel video slots with free spins and bonus rounds, and high-volatility jackpot titles. Fish games are skill-influenced shooting games with real PKR prizes. Bingo rooms run around the clock with different ticket prices and jackpot structures. The Game Lobby brings all categories together in one browsable view. Cricket betting, football markets and Esports are also available as betting products.

Yes. When Pakistan Super League fixtures, T20 World Cup matches or major bilateral series are running, 3pat opens betting markets for those games. Pre-match markets open the day before and include standard match bets, team totals and player performance options. In-play markets go live from the toss, with odds updating ball-by-ball. All cricket betting is in PKR.

All slots, fish games and bingo outcomes on 3pat are generated by Random Number Generators (RNGs). This means every spin, shot or bingo draw is statistically independent — past results have no influence on future ones, and there is no pattern to predict or strategy that changes the odds. This is standard for all legitimate gaming platforms. The RTP (return to player percentage) for each slot is displayed in the game information panel. Treating outcomes as random entertainment rather than predictable income is the right mindset.

Yes. 3pat is fully optimised for mobile play. Open 3pat.app in your mobile browser — Chrome on Android and Safari on iPhone both work well. For quicker access, add the site to your home screen: on Android tap the three-dot menu and choose "Add to Home screen"; on iPhone tap the share icon and choose "Add to Home Screen." The full game library, deposits, withdrawals and live betting are all accessible from your phone without needing to download a separate app.

Every PKR wager you place on any game — slots, fish games, bingo, sports betting — earns VIP points automatically. Those points accumulate toward tier levels: Bronze, Silver, Gold, Platinum and Diamond. Your dashboard shows your current tier, your points total and the threshold for the next level. Progression happens without any opt-in or application — it starts with your first bet. Higher tiers unlock better withdrawal limits, higher cashback percentages, dedicated account management and access to exclusive promotions. Visit the VIP page for full details on each tier.

VIP point expiry terms are detailed on the VIP page. Generally, extended inactivity can affect your point balance or tier status. If you're planning a break from the platform and are concerned about your VIP progress, contact support before going inactive — they can advise you on the current terms for your tier level.

Each tier up brings meaningful improvements: higher weekly and monthly withdrawal limits, better cashback percentages on net losses, faster withdrawal processing priority and access to exclusive VIP-only promotions. Platinum and Diamond members receive a dedicated account manager — a named contact at 3pat who handles any issue directly. Full tier-by-tier comparison is on the VIP page.

On the login page, tap "Forgot password?" and enter your registered Pakistani mobile number. A reset OTP is sent to that number by SMS. Enter the code, choose a new password and you're back in. If your number has changed since you registered, contact live chat support with your account details and CNIC to recover access. Don't create a second account — duplicates are identified and closed.

No — 3pat operates a strict one-account-per-person policy. If duplicate accounts are detected, all associated accounts are closed and balances may be forfeited. If you've lost access to your original account, use the password reset option or contact support — do not open a new registration.

Go to your account settings and navigate to the Security section. Enable 2FA from there — the setup involves linking your mobile number, which will then receive a one-time code each time you log in from a new or unrecognised device. It takes about two minutes to set up and adds a meaningful layer of protection to your account, especially if your password were ever compromised. We strongly recommend enabling it.

If you want to close your account permanently, contact live chat support and request account closure. Before closing, ensure any remaining real-money balance is withdrawn to your registered payment method. If you're closing because of gaming-related concerns rather than just no longer wanting the account, consider using the self-exclusion tool first — it pauses the account without closing it, giving you time to reconsider while your balance stays safe.

3pat has several tools built into account settings: deposit limits (daily, weekly, monthly), session time reminders, auto-spin loss limiters and self-exclusion options ranging from 24 hours to 12 months. All tools are in the Responsible Gaming section of your account settings — no need to contact support to activate them, although support can also activate them on your behalf if you prefer. The full guide is on our Responsible Gaming page.

Go to account settings, open the Responsible Gaming section and select Self-Exclusion. Choose your preferred period — 24 hours, 7 days, 30 days, 90 days, 6 months or 12 months — and confirm. The exclusion takes effect immediately. You will not be able to deposit, play or receive promotional messages during the period. Your balance is held safely and returned on request after the exclusion ends. You can also request this via live chat if you prefer to not navigate settings yourself.

3pat is an entertainment platform for adults aged 18 and above. We do not make claims about government licences, regulatory approval or official endorsement in Pakistan. The platform is designed as entertainment — players should set a budget they're comfortable spending before playing, use gaming for enjoyment rather than as a financial strategy, and use the responsible gaming tools available if they ever feel their gaming is getting out of balance. More information is on our Responsible Gaming page.